Today’s fast-moving and dispersed working environments can create a multitude of challenges for employees. Among them, it’s often difficult to find time to take care of health needs. With many people working remotely or in hybrid environments, it’s important for employers to think about how virtual access to care can help. Solutions, like those from Teladoc Health, make access to care available day and night, 24/7. In this product spotlight, we’ll explore how getting convenient and flexible care with Teladoc Health makes a big difference. Specifically, we’ll be looking at their General Medical services to see how members can receive doctor care from anywhere in a matter of minutes.
Right there when you need it
Getting sick rarely happens at a convenient time. So, how does having the Teladoc Health General Medical option help? This program allows plan members to speak to a licensed doctor or nurse for non-urgent needs, anytime of day. They’ll be connected to a board-certified U.S. practitioner by phone or video who can address a range of needs, like:
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- Cold and flu.
- Bronchitis.
- Sore throat.
- Allergies.
- Rashes.
This is a great way to give employees accessible, helpful care when they need it. And it helps them support their families’ health needs. Employees can address needs as they arise, skip a long wait and be treated by a doctor faster, whenever it’s needed.
How does it work?
Here are some examples of how Teladoc Health can help out in real-life situations. Let’s say it’s late and your child has a terrible earache. Or you’re up with a bad cough that won’t go away. In both cases, you might not want to wait until morning to speak to a doctor.
You can set up a Teladoc Health visit within minutes. And getting started is really simple. You’d first just go online or download the app. After setting up an account and answering a few questions, you can request an appointment. Using the examples above, you can also decide if you want to talk a doctor at a specific time, like first thing in the morning. Or you can get a callback as soon as possible. Wait times for callbacks are usually quick, from a few minutes to just under an hour.
When your doctor is ready to see you, you’ll enter a virtual “waiting room”. And you’ll be on your way to feeling better!
To get a better idea of how the process works, watch this quick video.
Caring, licensed professionals
People are often curious about who they’ll receive care from with Teladoc Health. Care teams are comprised of U.S. board-certified family doctors, nurse practitioners, pediatricians and internal doctors. Everyone in the network is licensed to practice medicine in the U.S.
To care for patients, they can diagnose, treat and prescribe medications for common, non-emergency health issues. This is all done over the phone or by video.
Outside of general medical, other programs can also connect members to primary care physicians, dermatologists, psychiatric providers, psychiatrists and licensed therapists who offer specialty care. And a global network of leading medical specialists can even advise on complex conditions, treatment plans and surgeries.
Reaching members in more locations
Teladoc Health is available in all 50 states. So, their services can be great options for:
- Employer groups with remote or hybrid workers.
- Teams that are spread across the country.
- Employees who travel or live in rural areas.
- Member groups who gravitate toward digital assets.
It’s also a helpful tool to assist members in managing care for their household. Family members and dependents (under age 18) can be added to a member’s account for easy scheduling. Adult dependents are also able to set up accounts of their own.
Want to learn more?
Need more information about getting convenient and flexible care with Teladoc Health? Contact your local Meritain Health® representative to see if this solution is right for you.
This article is for informational purposes only and is not meant as medical advice.
