How Employee Assistance Programs Can Improve Well-Being and Drive Savings

How Employee Assistance Programs Can Improve Well-Being and Drive Savings
July 17, 2025 Sue Riordan
woman talking to female counselor

As mental health challenges continue to rise, more employers are recognizing the role they can play to positively impact employee well-being. But what’s the most meaningful approach they can take? A recent whitepaper from Aetna® explores the extraordinary value employee assistance programs (EAPs) can bring. Specifically looking at Resources for Living® (RFL)—a program we offer at Meritain Health®—the paper highlights EAPs for their cost savings potential as well as their ability to offer wide-ranging support. Since its early days, RFL has served as a catalyst for change and evolving workforce mental health benefits. As the whitepaper reveals, it also boasts several financial advantages as a complement program to existing benefits.

Why mental health support matters

Today, one in five U.S. adults face a mental health challenge. Yet, over half don’t seek treatment. Why? Cost is a significant barrier for many people. According to a survey from Verywell Mind, 40 percent of adults say they need financial help to afford therapy. Financial stress, like lack of affordability, can make access to care more difficult. This added stress can also compound mental struggles that already exist.

Uncovering root causes with early intervention

A unique feature is its strong focus on prevention. The program recognizes every employee has different needs. So, it takes a human-first, holistic approach to tailor solutions to employees—one of the only EAP solutions in the industry to do so. RFL prioritizes mental well-being as part of everyday health. It supports employees across the mental health continuum and connects them to more resources outside the program when extra support is needed. In-program services range from full spectrum counseling options, telephonic support, digital and online resources and more.

Delivering value with Resources for Living

So, how does RFL measure up? First, it’s available at no cost to employees. This greatly improves access, removing out-of-pocket cost barriers and also facilitating early treatment. Secondly, the preventive nature of the program helps avoid more costly treatments down the road. That’s financially advantageous for employers and employees alike.

Plus, use of RFL leads to higher rates of in-network care, also impacting lower medical spending. Here’s a summary of the impressive outcomes from the study:

    • 12 percent improvement in employee well-being.
    • 11 percent more in-network behavioral health visits.
    • Fewer therapy sessions needed after six months.
    • $396 less in hospital spending.
    • $170 in medical savings per member per month (PMPM).

These are just some examples of the value and cost savings potential offering an EAP can deliver.

A smarter mental health strategy

For brokers and benefits consultants, RFL represents a strategic opportunity to help clients strengthen their workplace mental health programs while managing costs. It’s a proactive, holistic solution that supports employees across the full spectrum of mental health needs.

Ready to learn more?

Download the Aetna whitepaper, How Employee Assistance Programs (EAPs) Drive Employers and Employees Cost Savings, to explore further insights.

Connect with a Meritain Health representative to see if an EAP like Resources for Living is a good fit for your clients.