Benefits of Going Digital: Connect to Your Health Plan Online

Benefits of Going Digital: Connect to Your Health Plan Online
March 9, 2022 Laura Dziomba
why to connect digitally with your health plan

One thing we can likely all agree on—added convenience in our lives is something we need! And why not? As digital capabilities expand, new opportunities are in front of us all the time. Keeping this in mind, you’re probably looking for ways to make the everyday things you do a little easier.

For instance, you may already go online to take care of daily tasks such as buying groceries, placing your coffee order or booking reservations to your favorite restaurant. And when you do, these to-do list items become so much simpler.

But, are you also taking advantage of self-service tools your health plan offers? If not, you should give it a try! Most plans offer access to your account information right from your desktop or mobile device. By going online, you can save time and simplify all your health care–related tasks, too!

What information will you find?

So, what kinds of information might you find when you connect to your health plan online? In many cases, you’ll obtain similar information as if you had called a customer service line. But you’ll be able to view the information you need—and more—anytime of day, around-the-clock!

Plus, it will be personalized—just for you. Here’s a glimpse of what you could see:

    • Real-time updates of your medical, dental and vision benefits coverage
    • Spending account balances
    • Provider directories, for choosing in- and out-of-network providers
    • Items you can download, such as forms or ID cards

In addition, if you participate in wellness initiatives your company offers, you can often track those online, too. Finally, you may find support in the form of helpful tips and instructions for using your benefits to the fullest.

Meritain Health® Member Website

Are you a Meritain Health member? If so, your member website offers many of the items mentioned above. In addition, members can use the Meritain Health mobile app and website to:

    • Update account information.
    • Access benefits information, including prescription plans.
    • View claims, Explanations of Benefits (EOB) and deductible amounts.
    • Submit claims for reimbursement.
    • … and much more!

To get started, simply go to and look for the blue button to register your account.


This article is for informational purposes only and is not meant as medical advice.