CARE Program Delivers on Service and Savings

CARE Program Delivers on Service and Savings
March 23, 2022 Laura Dziomba
prescription support for rheumatoid arthritis

When life gets busy, it’s helpful to have support you can rely on. Ellie couldn’t agree more.

Last year, she was diagnosed with rheumatoid arthritis. Managing her painful symptoms can be a challenge. Sometimes it’s even difficult for her to focus on work, as the discomfort and swelling in her joints can be distracting.

Another obstacle for Ellie is the cost of her prescription. She takes an injectable to ease her symptoms, but since this is something she needs monthly, the treatment costs can add up quickly.

Luckily, Ellie has health care benefits through Meritain Health®, with access to the CARE Program. This has added value to her well-being in so many ways!

How a CARE specialist can help

Back when Ellie was first diagnosed, a CARE specialist was assigned as she started treatment. In those early days, they were essential in getting Ellie a copay card to assist with out-of-pocket costs.

This had provided her so much relief! For a whole year, Ellie’s medication costs were almost zero, making her treatments much more affordable.

Now, as her health plan was about to renew—Ellie got some more good news. Her CARE specialist contacted her to add funds to her copay card for the new plan year. This meant cost-relief on her medication for another year—saving Ellie $4,800 on out-of-pocket expenses! And it occurred just in time, before Ellie’s out-of-pocket deductible was scheduled to reset.

Going the extra mile

Beyond financial savings, Ellie knows she can count on great service from the CARE Program, as well. For instance, when setting up her new copay card, extra time was taken to make sure it was linked to CVS Specialty Pharmacy, where Ellie gets the lowest prices. In addition, her specialist expedited shipping for Ellie’s next injection—so it would arrive to her in plenty of time.

With the CARE Program by her side, Ellie’s so confident she can worry less, and just focus on her health and feeling her best.


This story is based on an actual member experience. Names and information have been changed to protect the member’s privacy.

This communication is intended for informational, promotional purposes only. The reference to previous outcomes made as a part of this communication does not guarantee success or similar outcomes in any new or future cases, as the result of each case depends upon many factors, including but not limited to the facts of each case. Any actual savings will vary based upon numerous factors, and neither Meritain Health nor its affiliates guarantees any level of savings.