Offering Support to Maine

Offering Support to Maine
October 30, 2023 Sue Riordan
Offering support for Maine

Our hearts go out to everyone impacted by the mass shootings that occurred in Lewiston, Maine. Resources For Living (RFL) is offering support and resources to individuals and organizations who have been affected.

Those in need of support can access RFL services, whether or not they have it as part of their benefits.

    • Individuals and organizations who don’t have RFL can contact RFL at 833.327.AETNA
    • Members and plan sponsors who do have RFL should call their designated RFL number available in program materials.

Liberalized services include:

    • In-the-moment phone support to help callers cope with the emotional impact of the event.
    • Resource research and referral to guide callers to local services to meet their needs.
    • Informational brochures about dealing with a crisis (use the Coping with different types of crises drop-down at the bottom of the list).
    • Crisis support website including support services in the local area (click the link to Current national events for the most current listing of resources, if available).

Note: This site is available to the public for those who do not have RFL for employee assistance program (EAP) services. Plan sponsors and members should use their RFL website to get full access to the online resources and tools.

    • Management consultation to help organizations respond to the needs of their employees, even if they’re not RFL customers.
      • Employers may contact our specialized support line at 866.579.4684
      • On-site services are available on a fee-for-service basis for companies to help their employees recover from the impact of these events on the workplace.

For questions about other available resources in this time of need, your Meritain Health representatives are here to help.