spb results iconbox2

spb results iconbox2

November 17, 2020 Gregory Ballard

1.7 million members nationwide

We’re steadily ranked as one of the nation’s largest TPAs.

Proud subsidiary of Aetna® and CVS Health®

We’re proud to be part of the Aetna and CVS Health family.

Net Promoter Score (NPS) of 51

We have an excellent score for customer satisfaction and loyalty.

Three-year average retention rate of 91%

Our customers stick around, year over year over year.